Terms & Conditions \/ Allm\u00e4nna villkor<\/p>\n\n\n\n
Anv\u00e4ndarvillkor<\/p>\n\n\n\n
Last updated: 2026-10-22<\/p>\n\n\n\n
Version p\u00e5 svenska efter den engelska versionen.<\/p>\n\n\n\n
Welcome to Genuint. These Terms & Conditions (\u201cTerms\u201d) apply to your use of this website and to purchases of products and services from Genuint \/ Liv T\u00f6rnqvist, a part of Brokling handelsbolag. By using the website, booking a service or buying a product, you agree to these Terms. If you do not agree, please do not use the website or buy from us.<\/p>\n\n\n\n
This website is operated by Genuint \/ Liv T\u00f6rnqvist.<\/p>\n\n\n\n
Legal business name: Brokling handelsbolag<\/p>\n\n\n\n
Organisation number: 969799-5083<\/p>\n\n\n\n
Address: Brok 55, 471 93 K\u00e5llek\u00e4rr, Sweden<\/p>\n\n\n\n
Email: info@genuint.nu<\/a><\/p>\n\n\n\n \u201cGenuint\u201d, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to the business that operates this website.<\/p>\n\n\n\n We offer, among other things: Personal Training, Nutrition (general information and coaching), Movement & Fascia, Energy Medicine, workshops and events, digital products and programmes including Spaces Between Reset, individual guides, and home-made products such as clothes, jewellery, accessories and home d\u00e9cor. Digital products, guides and physical products can be bought directly in our shop. Services such as personal training, coaching, Movement & Fascia and Energy Medicine are booked by contacting us. Information about each product or service, such as price, duration, content and special conditions, is given on the relevant page before you buy or book.<\/p>\n\n\n\n These Terms apply together with our:<\/p>\n\n\n\n Booking & Cancellation Policy, for live services<\/p>\n\n\n\n Shipping & Delivery Policy, for physical products<\/p>\n\n\n\n Digital Product Terms, for digital products, programmes and individual documents<\/p>\n\n\n\n Privacy Policy and Cookie Policy<\/p>\n\n\n\n If there is a conflict regarding a specific product or service, the more specific terms apply to it.<\/p>\n\n\n\n We do not sell products or services to customers in the United States or Canada. This applies to all our products and services, including physical products, digital products, live services, workshops and events. We determine availability using the information you give at checkout or when you book, such as your billing and delivery country. An order that has been placed from these countries may be cancelled and refunded. These restrictions do not affect any mandatory consumer rights that apply to you.<\/p>\n\n\n\n You agree to use the website lawfully and respectfully. You must not use it for illegal or fraudulent purposes, copy or distribute website content without permission, try to gain unauthorised access to the website or its systems, introduce malicious code or interfere with its operation, or use our content commercially without our written permission. We may restrict or suspend access where reasonably necessary, for example in cases of misuse.<\/p>\n\n\n\n Customers who buy digital products have a customer account. The account is personal. You are responsible for keeping your login details confidential and for what happens through your account.<\/p>\n\n\n\n Products in the shop. When you place an order in our shop, you make an offer to buy. The agreement is made when we confirm your order. You receive an order confirmation by e-mail with your order number.<\/p>\n\n\n\n Services and packages. Services are booked by contacting us by e-mail. A request is not a booking. The appointment is booked, and the agreement for the service is made, once we have confirmed it by e-mail, together with the price, time and payment details. See our Booking & Cancellation Policy.<\/p>\n\n\n\n Prices are stated on the relevant sales or booking page. The price shown when you buy or book applies, unless there is an obvious pricing error, which we may correct where the law permits. Prices are stated in Swedish kronor (SEK) and are the total price you pay.<\/p>\n\n\n\n Products in the shop are paid for at checkout. We currently accept card payments through Stripe. Access to digital products may depend on successful payment.<\/p>\n\n\n\n Services and packages are paid for before the service takes place, using a payment link or an invoice that we send to you when we confirm the booking. Customers in Sweden who prefer to pay by invoice can ask us when booking. Invoice is only offered if we have agreed on it in advance.<\/p>\n\n\n\n Physical products are sent and delivered as described in our Shipping & Delivery Policy. We are the seller and ship the products ourselves.<\/p>\n\n\n\n If you are a consumer and buy from us at a distance, you generally have a statutory right of withdrawal of 14 days. The right depends on what you buy:<\/p>\n\n\n\n Physical products: 14 days from the day you receive the product. You pay the cost of returning it. See our Shipping & Delivery Policy.<\/p>\n\n\n\n Services and packages: 14 days from the day the agreement is made. If you want the service to start within that period, we ask you to confirm this in writing when you book. If you then withdraw, you pay a proportionate amount for what has been provided. The right does not apply to training and Movement & Fascia sessions, workshops and events that are booked for a specific date and time, as these are leisure activities. This is stated before you book. See our Booking & Cancellation Policy, which also explains how withdrawal from a package works.<\/p>\n\n\n\n Digital content: the right may end once delivery begins. At checkout we ask for your express consent to immediate delivery and your acknowledgement that you lose the right of withdrawal once delivery has begun, in a box that is not pre-selected. Without your consent we do not start delivery until the 14 days have ended. See our Digital Product Terms.<\/p>\n\n\n\n To withdraw, send a clear written notice to info@genuint.nu<\/a>. You can use the model withdrawal form from the Swedish Consumer Agency, but you do not have to. Where the right of withdrawal does not apply to a product or service, we say so on its page before you buy or book. Nothing in these Terms limits any mandatory consumer right.<\/p>\n\n\n\n Our Booking & Cancellation Policy applies to booked services. For workshops and events, you can cancel without charge up to 24 hours before they start. If you cancel later, or do not attend, the full price may be charged. If we need to cancel or change a workshop or event, we will tell you as soon as possible and offer you a new date or a refund. The place and time are stated on the booking page.<\/p>\n\n\n\n Digital products, including Spaces Between Reset, are provided for your personal use under a personal, non-exclusive and non-transferable licence. You may not share, copy, resell, publish or upload the content, or use it commercially. All intellectual property rights remain with Genuint \/ Liv T\u00f6rnqvist. The full terms are in our Digital Product Terms.<\/p>\n\n\n\n Some of our products and services relate to exercise, movement, nutrition, wellbeing, coaching and energy-based practices. They are intended to support wellbeing, education and personal development. They are not intended to replace medical diagnosis, treatment or healthcare where such care is needed, and we do not guarantee any particular result.<\/p>\n\n\n\n You are responsible for deciding whether a service or activity is suitable for you, and for telling us about any injury, limitation or other circumstance that may affect your participation. Seek medical advice where necessary. Additional health and safety information may apply to individual products or services.<\/p>\n\n\n\n All content on this website and in our products and services, including text, photographs, illustrations, graphics, logos, video, audio, downloadable material, programme structures and designs, is owned by or licensed to Genuint \/ Liv T\u00f6rnqvist, unless otherwise stated. You may use it for your own personal, non-commercial purposes. You may not reproduce, modify, distribute, publish, sell or commercially exploit it without our prior written permission.<\/p>\n\n\n\n We use third-party services for functions such as hosting, payment processing, booking, e-mail and video. They may have their own terms and privacy policies. We are not responsible for the independent operation of third-party services, except where liability cannot lawfully be excluded or limited.<\/p>\n\n\n\n We aim to keep the website and our digital services available, but temporary interruptions may occur, for example due to maintenance, technical problems, hosting problems or circumstances beyond our reasonable control. We also make reasonable efforts to keep the information on the website accurate and up to date, but errors may occur, and we may correct or update information when needed. Nothing in this section limits your statutory consumer rights.<\/p>\n\n\n\n If you have a complaint, please contact us first at info@genuint.nu<\/a> so that we can try to find a solution together. Your statutory rights for faulty products and services are not affected by these Terms. We do not currently participate in the Swedish National Board for Consumer Disputes (ARN). For general advice you can contact the Swedish Consumer Agency (konsumentverket.se) or Hall\u00e5 konsument (hallakonsument.se).<\/p>\n\n\n\n To the extent permitted by law, we are not responsible for losses resulting from circumstances beyond our reasonable control. Nothing in these Terms excludes or limits liability where this is prohibited by law, or any statutory consumer right that cannot lawfully be excluded.<\/p>\n\n\n\n We process personal data in accordance with our Privacy Policy and use cookies as described in our Cookie Policy.<\/p>\n\n\n\n We may update these Terms from time to time. The current version is always published on this website. The version that applied when you bought a product or service applies to that purchase.<\/p>\n\n\n\n These Terms are governed by Swedish law. If you are a consumer, mandatory consumer protection laws in your country of residence may give you additional or different rights, and nothing in these Terms limits those rights. Your statutory rights regarding consumer disputes, alternative dispute resolution and access to courts are not affected.<\/p>\n\n\n\n If a provision of these Terms is found to be invalid, unlawful or unenforceable, it shall be interpreted or modified to the extent necessary to make it enforceable, where the law permits. The other provisions continue to apply.<\/p>\n\n\n\n Genuint \/ Liv T\u00f6rnqvist, a part of Brokling handelsbolag<\/p>\n\n\n\n Org. no. 969799-5083<\/p>\n\n\n\n\n
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